Many people don’t fully recognize the logistical challenges that your aquatic care business faces every day.
The good news is that your POS system is equipped with customer relationship and inventory management tools that can help to make your company the smartest and most sought-after maintenance provider on the block.
The benefits of a POS.
Your POS offers much more to your pool cleaning business than just the ability to securely take customer payments. Augmenting this vital capability, the solution allows you to keep track of supplies so that you never run low on the crucial stock you need.
Its software also enables you to keep track of employee hours and schedules, ensuring that you always have enough staff on the job to serve your clients and commercial properties.
Although knowing what is happening on a daily basis is vital, your POS also has tools that can help you to project into the future.
With just a few clicks, its reporting features let you gather details like sales trends, customer preferences and employee productivity that enable you to make intelligent marketing and inventory decisions.
The result is more efficient resource allocation, happier customers and more money coming into your coffers.
Better inventory tracking.
In the past, getting a handle on your supplies meant needing to keep manual records and store receipts and invoice copies.
When tax time rolled around or customers had questions, you needed to search through everything and hope that you hadn’t made any mistakes or omissions. Your modern POS’s inventory management tools make these nightmares into nothing more than distant memories.
It starts with your barcode scanner, the peripheral hardware that is connected to your POS. Use it to record your merchandise as it arrives, and the system can then keep track of quantities of each item on a daily basis.
Wondering if you’re running low?
Just create a report in real time to find out, or set up an alert to forewarn you when you have reached a critical stocking benchmark.
Making quick work of stock management is not the only inventory-related magic that your POS will perform. It also has all the tools you need to analyze your customers’ preferences and buying trends.
Armed with this intelligence, you can make pinpointed decisions about the products to focus on.
Optimize your billing.
Obtaining customer payments in full and on time is probably the single most important goal you can achieve to ensure the long-term growth and success of your pool cleaning business.
Having reliable access to the cash that you are owed makes it possible for you to keep vital inventory in stock, plan for the future, and make adjustments in the event of an emergency. It is these characteristics of stability and nimbleness that are the hallmarks of longevity.
At this point, it probably won’t surprise you to learn that your POS solution will be one of your most important allies in enhancing your billing systems.
No longer do you need to rely on manual data that is prone to human errors when all the information and purchasing records you need are stored securely off-site in your cloud-based POS.
With your point of sale system’s billing management software on the job, you will now be able to automate your invoicing procedures.
From now on, you can rest easy knowing that each of your customers will receive their bill in their preferred method, i.e., via text, email, or via automated withdrawal from their bank account or credit card.
Just a few additional steps will let you configure your system to also offer another especially valuable feature for service businesses like yours. Instead of requiring your customers to endure the inconvenience of paying your staff member for every single service, you can set up recurring billing. Long popular with fitness and day care centers as well as wine clubs and pet food stores, this arrangement lets you and your customer come to an agreement on the amount of money to be withdrawn, the bank account or credit card involved, the date and frequency of the withdrawal and the duration of the agreement.
Recurring billing through your POS furnishes benefits for you and your customers. Clients know exactly when and how much they will be charged and can budget accordingly with no worries about missing a payment.
You will experience predictable cash flow and have added opportunities to communicate with clients in fun and important ways that are not billing-related.
Your point of sale system might look like nothing more than a tablet, a few peripherals and some software. However, it is actually a powerhouse that can make your pool cleaning business more efficient and customer-oriented.
With your POS as a springboard, your pool maintenance company will surpass its less tech-forward rivals before you know it.
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